GIFT funds information

Registration & Acknowledgment:

• Investors can submit complaints via email or letter to the Compliance Officer at co@anicutcapital.com.
• Acknowledgment of the complaint is sent within 3 working days; rejection notifications are sent within 5 working days with reasons.

Investigation & Resolution:

• CO examines the grievance and may seek additional information.
• Resolution is typically provided within 30 days; complex issues may extend this period, with updates provided to the investor.

 Appeals:

• If unsatisfied with the CO’s response, the investor may escalate to the Appellate Authority (Principal Officer) at po@anicutcapital.com. The PO must review and resolve the appeal, usually within 21–30 days.

 Escalation to IFSCA:

• If still dissatisfied, the investor can escalate to the IFSCA by submitting the complaint (preferably within 21 days of the PO’s decision) to grievance-redressal@ifsca.gov.in.

 Record Keeping & Compliance

• FMEs must maintain detailed records of each complaint, its handling, and outcomes, and conduct periodic reviews by the Principal Officer for quality and immediate action.
• All actions must adhere to the latest IFSCA circulars and are subject to the Authority’s scrutiny.

For the detailed Complaints Handling & Grievance Redressal Policy, click here.